During my time in the Air Force, I had a boss named Sergeant Carlson.

He was the kind of leader you talk about years later and would still gladly shake his hand. He had a gift for balancing the needs of the mission with genuine concern for the troops under his charge. We knew he really cared. We also knew he wouldn’t hesitate to snap us back in line if we needed it. (As with any young punk, there were days when I needed it.)

A season came in which I was not performing well. I got two Letters of Counseling (LOCs) in a short span, one from Sgt. Carlson, one from another sergeant in our office. My mistakes had grounded a couple jets from their scheduled sorties. I had earned both reprimands straight up, and thanks to God, I had enough maturity to accept them with humility.

But inside, the story was different: one reprimand was a lot easier to accept. You can probably guess that it was Sgt. Carlson’s.

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